20 Types Of Marketing Channels

marketing channels

As a small business owner, choosing the best marketing channels can be difficult.

This blog post will cover marketing channels and how to choose the correct one for your business.

Marketing Channels—what are they?

A marketing channel is a company’s route from production to consumer. It is the medium that you use to reach your target market.

Marketing channels can be categorized by product or service type or by customer relationship: direct or indirect, business-to-business, or business-to-consumer.

In general, there are four sorts of marketing channels: paid, free, digital, and traditional.

Websites, emails, targeted digital ads, and social media are the most popular marketing methods nowadays.

Historically, people have utilized either direct or indirect marketing channels. When choosing marketing channels for your small business, consider where your customers spend the majority of their time.

Omnichannel marketing

Omnichannel marketing lets retailers and companies provide a uniform customer experience across all channels. These include mobile and desktop web, paid media, social media, email, in-store, and physical places.

Brands utilize omnichannel marketing to integrate their online and offline activities into a unified strategy.

Omnichannel marketing lets firms operate in a world where customers increasingly purchase on several platforms, including laptops and smartphones.

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Multichannel marketing uses multiple channels to promote one product or service.

Let’s examine marketing channels for a successful marketing mix.

Twenty Types of Marketing Channels

  1. Direct mail

It is a marketing channel in which a sales staff sells real goods or services directly to customers. Direct mail has long been used for direct selling.

In recent years, it has lost favor. Why? Because the Internet makes reaching customers and prospects on their terms easier.

It is still effective if you use it properly.

  2. Social media

Businesses can now reach younger consumers via social media. marketing channel.

Social media is a terrific tool to build brand exposure, customer involvement, and long-term partnerships.

Social media marketing allows you to directly communicate with clients and resolve issues swiftly.

A good social media strategy is essential. Here are quick tips to maximize this marketing channel’s potential:

  • Take help.
  • Don’t please everyone.
  • Study your mistakes.
  • Establish achievable objectives.
  • High-quality content employs marketing automation when possible

  3. Email

Email is a significant client engagement tool. It outperforms social media and search engine marketing and costs less per click than Facebook or Google ads. Email ROI is higher than other media.

Email subscribers are also more inclined to buy or suggest your brand. Give away something worthwhile with every new email address you capture in your email marketing. This could be a voucher or special online material.

Email sales funnels turn visitors into clients.

  4. Website

Your company’s website provides indirect information that allows prospects to select when to engage with you—when they’re ready to buy or learn more about your products or services.

Websites generate leads, so create content that attracts potential clients who may not be ready to buy but want to learn more about your brand.

It can also help retain clients by providing updates on new products and services or can be a channel to boost online sales

Your website may be limiting conversions in several ways. Focus on these areas to boost conversions:

  •   Content

With your content marketing plan, you must develop captivating, relevant content that aligns with your brand identity and compels visitors to act.

A value proposition and a free report or booklet should be on your homepage.

Your site should have valuable content that publishes company news, answers consumer queries solve problems, and keeps visitors coming back.

  • Blogs

Blogs are another great approach to educating customers and demonstrating your knowledge.

Showing prospects and customers how you can help them helps develop trust.

  • CTAs

These buttons guide site users from browsing to taking action.

Whether it’s directing to your product pages, signing up for an email newsletter, providing their phone number, or buying from your online store.

  5. Facebook  advertisements

Facebook advertisements can reach your target market and build your business.

They’re not for every business. This guide explains how and when to utilize them.

Facebook advertising work best. They display on News Feeds, making them relevant and targeted.

Their strong engagement yields more value per dollar.

Compared to Google AdWords, they’re affordable for startups and small enterprises.

Next, read about Facebook advertisement’s best practices.

  6. Influencer

Influencer marketing has been around for decades, but marketers are only now realizing its potential.

Influencers can help brands engage with people and impact buying decisions.

In a Tomoson study, 51% of marketers claimed influencer marketing improves customer quality.

Influencer marketing creates authentic brand experiences consumers love.

It boosts sales and leads when used properly.

As influencer marketing grows in popularity, it’s crucial to handle it intelligently to ensure your campaign meets its goals and aligns with your overall marketing plan.

7. Use affiliates to boost sales

Affiliates—what are they? A commission-based affiliate promotes your product or service.

Your product, another product, or pay-per-click advertising can generate this commission.

Companies utilize affiliate marketing because it boosts sales. Their popularity makes sense!

Affiliates can help you reach new customers.

If you sell shoes online and want to attract ladies aged 18–30 in New York City, an affiliate could help you by adding links on their website that lead to yours.

  8. Videos

Video marketing reigns supreme in the digital age.

It’s a chance to engage and inform your audience.

And it’s not just for huge corporations. 

Videos can promote your brand on social media and in display ads.

Video marketing ideas:
  • Make promotional videos
  • Make a video to showcase your goods or service.
  • If you offer fashion items, take images in different contexts to show how they look.
  • Video testimonials

Video testimonials demonstrate consumer happiness, giving you an edge over competitors.

Show customers how to use your products or services before they buy.

  • Make tutorials

Create an instructive video series for your e-learning courses or online tutorials.

Consumers seek fast and simple solutions.

Detailed instructions help them get what they want faster than reading instructions.

  9. SEO

SEO is one of the most cost-effective marketing tactics nowadays. It’s a long-running channel that keeps growing.

SEO optimizes your website using keywords to attract search engine traffic and clients. It’s basically ranking your site higher in search engine results pages (SERPs) or when people search for your business. If you want to be on top search rankings SEO advertising will boost your search ranks!

Local SEO boosts your business’s Google local search rankings. Organic SEO optimizes content for organic traffic. Google Search Console, a free service, lets you monitor, maintain, and fix your site’s Google Search rating.

SEO works because it’s free! No ads or exposure are needed. Just spend time making sure your site can be found by users searching for keywords related to your business.

 10. Word-of-mouth

Word-of-mouth marketing outperforms advertising. Best word-of-mouth campaigns spread like wildfire….and if your product or service is valuable to your clients, they’ll be eager to tell their friends and family about it.

Word-of-mouth is one of the most cost-effective strategies to contact new customers and establish brand loyalty.

It also provides valuable business feedback. To get people talking about your brand, develop engaging content. Create something so good that people can’t resist sharing it.

  11. SMS

Our next marketing channel is often underestimated but has several benefits.

SMS marketing is versatile:


Texting about future events, loyalty programs, and promotions promotes your business.

Contests and prize draw:

Consumers love winning prizes and being informed of special offers and contests can foster loyalty.

Customer input:

SMS is one of the best ways to get pre- and post-purchase feedback.

Service alerts:

Notifying clients of order issues via SMS can reduce service failures.

12. References

Referral marketing builds trust, loyalty, and goodwill. Satisfied customers are more likely to recommend you and less likely to be swayed by price.

Taking care of their needs will make them take care of yours.

This can be a huge win for both parties over time.

Referral tips:
  • Start with your ideal referral program.
  • Incentivize referrers and referees.
  • Track campaign success to determine what works best for your business model.

  13. Networking

B2B marketers can leverage networking.

The most successful enterprises have created partnerships with industry and non-industry peers.

If you grasp the basics, networking is easy.

If done right, networking events can generate leads, customers, and business partners without advertising or other promotion.

  14. Traditional media

Traditional media is a long-standing marketing channel. It won’t go away, so learn how to use it.

Traditional media?

Periodicals? Ads? Radio? Television? Highway billboards or radio ads?

Traditional media includes all pre-Internet media.

  15. AdWords

Google Ads lets you design and manage text ads, pictures, videos, and site connections for desktop and mobile search results.

You can also display advertising on millions of Display Network sites.

Google Analytics, a free web analytics tool, provides visitor activity data to help you evaluate your website.

  16. UGC

UGC is customer-generated content posted online.

Brands rarely pay for comments, nice reviews, or images.

It comes from customers who love your products and want to share them.

If you own a bakery, customers may post photos of their delicious cookies on Instagram with the hashtag “#mycakestory”.

Post your desserts on Facebook.

This type of content creation is becoming more popular in travel and hospitality because it uses the customer journey to build brand trust.

  17. Audio

Audio has many ways to raise brand awareness. Sound, music, and voiceover convey marketing messages.

Video or animation enhances this.

Audiobooks are fantastic for on-the-go learners.

Downloadable podcasts should address specific subjects.

This makes them a valuable alternative for firms wanting to improve customer online experiences.

Audio can strengthen brand values and build consumer-brand relationships.

  18. Twitter ads

Twitter ads are unique and can target a certain audience.

Twitter’s targeting and real-time data let you develop ads that deliver results.

Twitter advertising promotes:

  • Website (to drive traffic)
  • SpecificTweet or link
  • Your account/business page (to grow followers)

  19. Landing Pages

Landing pages transform visitors into customers.

It’s where visitors and consumers may learn more about your products and services or buy them.

Because they enable you to build personalized experiences for each of your leads, they will help you complete more deals.

Landing pages convert people into buyers when done right because:

  • Increase Conversion
  • Help you develop buyer trust by giving deep business and industry expertise.
  • Increase customer retention.

  20. Events

Events are our final marketing channel.  boost brand awareness and customer engagement.

But the way small businesses handle events is changing, and so is how you can use them to bring in more money..

Here are five ways to market your business that will help you get the most out of events:

  • Goals
  • List event attendees who will benefit.
  • Plan an agenda around attendees’ interests.
  • Maintain a budget.
  • Monitor success.


Small businesses have several marketing channels to choose from,

each channel has its own benefits if used properly:

  • establish two-way communication, 
  • raise brand awareness, 
  • attract traffic to your website or storefront, 
  • engage customers online and offline, and 
  • build customer loyalty over time

….Ultimately boosting more store sales!

Whether you’re an eCommerce store or a SaaS company, your channel must fit within your strategy and budget to be effective and sustainable.

Call us or visit our digital marketing services for help with these marketing channels!

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